Contact information

We are here to help you elevate your personal care routine and achieve radiant, healthy skin with our professional cleansing solutions. At buyked.shop, we deeply value our community and are dedicated to providing exceptional support for our premium exfoliating bath gloves and deep cleansing mitts. Whether you have a question about fabric textures, raw material safety, shipping timelines across the United States, or need assistance with an existing order, our customer support team is ready to assist you.

Get In Touch

Corporate Operator: MYOC SERVICES PTY LTD. Customer Support Email: support@buyked.shop We aim to respond to all email inquiries within 24 hours on business days. Contact Phone: +61 468-244-218 International rates may apply for calls from outside Australia. Official Registered Address: GOSNELLS, 6110, WESTERN AUSTRALIA, AUSTRALIA

Business Hours

Our customer support team operates from Western Australia, Australia. Please note our official operating hours: Monday to Friday: 9:00 AM – 5:00 PM (AWST - Australian Western Standard Time) Saturday to Sunday: Closed

Note for our United States Customers: Please keep in mind the international time difference when reaching out to us. Australian Western Standard Time (AWST) is approximately 12 hours ahead of Eastern Daylight Time (EDT) and 15 hours ahead of Pacific Daylight Time (PDT). We appreciate your patience, and we will ensure all inquiries are processed thoroughly during our local operating hours.

Quick Assistance

Order Tracking: Please include your 4-digit or 5-digit order number in your email inquiry for faster processing and resolution. Shipping to the United States: We provide secure international shipping with protective, moisture-proof individual retail wrapping for all our personal care products. For comprehensive details on transit times, tracking links, or domestic U.S. Sales Tax calculations, please visit our Shipping Policy page. Returns and Exchanges: Due to strict public health and personal hygiene regulations governing personal care items, all exfoliating gloves must remain completely unopened, unworn, and sealed in their original factory package to be eligible for a return. Please refer to our Return and Refund Policy page for full details. Currency: All transactions, pricing displays, and checkouts on our e-commerce platform are securely processed in US Dollars (USD).